Shipping Policy

At SYSELI, we aim to process and ship your order as quickly as possible.

Processing Time

Orders are typically processed within 1–2 business days.

Shipping Time

Estimated delivery times vary depending on your destination and shipping method. Most orders arrive within 7–15 business days after shipment.

Please note that delivery times are estimates only and may be affected by customs clearance, carrier delays, holidays, weather, or other factors outside our control.

Shipping Rates

We currently ship to the United States, Canada, the United Kingdom, Australia, and New Zealand.

Order Confirmation

After your order is placed, you will receive an order confirmation email with a summary of your order.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when available.

Please note that tracking updates may take up to 24 hours to appear after your order has been shipped.

Split Shipments

If your order contains multiple items, they may be shipped separately depending on product availability, warehouse processing, or shipping arrangements. If this happens, you may receive more than one shipping confirmation email.

Discreet Packaging

All orders are shipped in discreet packaging with no revealing product details on the outside.

Incorrect Shipping Address

Please make sure your shipping address is correct before completing your order. We are not responsible for orders shipped to incorrectly entered addresses.

Missed Delivery

If you are unavailable to receive your shipment, please contact the carrier directly to arrange redelivery where applicable.

Lost or Delayed Packages

If your package is delayed or appears lost, please contact us at support@syseli.com and we will do our best to assist you.

Contact

If you have any questions about shipping, please contact us at support@syseli.com.